TapJoy
Complaint 118977 Details

  • Date Occurred: 05/12/2012
  • Reported Damages: $120.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • TapJoy Complaint / User Submitted Image #118977
    • TapJoy Complaint / User Submitted Image #118977

I am so upset I fell for the tapjoy offer! Don't do the same! On may 12 I wanted more gold for my gardens of time app so I went through tapjoy offers and came across the Disney movie club offer for 76 gold and I signed up for the subscription which charged my credit card and locked me in for a 5 movie buy program so all in all my damages are 120.00 plus tax for nothing! No gold was ever credited. So I reported it and got a confirmation email on may 13th from tapjoy from Frank Wilson my ticket number is #4009735, and it said they would check out the problem and to please allow 5-7 business days.

I waited and no response back, so on may 22 I responded to that email again and nothing- I responded again on may 23 and again on may 25th and still nothing! No gold, no response back nothing. But in that time span I got 3 emails already from the Disney movie club welcoming me in their commitment.

I'm so angry I got scammed! I work hard for my money and what a waste!

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Comments

  • SaadTapjoy
  • SaadTapjoy SBID #f309bc0eac
  • Posted 05/29/2012
  • Hi Bruson,

    My name is Saad and I work for Tapjoy. I am sorry you are running into issues getting your credits. At no time should Tapjoy customers, feel let down, Tapjoy values it's customers. Can you please send me your Tapjoy ticket id to skhan@tapjoy.com so I can investigate what happenend and get a resolution in place for you.

    Regards

    Saad
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Business Profile Summary

  • TapJoy logo

Company Statistics

  • Complaint Against TapJoy
  • Complaints Filed: 37
  • Reported Damages: $24,444.83
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