Money Tool Box
Complaint 115728 Details

  • Date Occurred: 05/18/2014
  • Reported Damages: $29.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My bank account was charged $29.95 from Money Tool Box as well. I have called a number that is on here and wasn't on hold long when a representative answered and said that it was a fee associated with a payday loan that i had applied for. Saying that if I turned down the loan or was rejected that I would be charged. However they said that they would refund the money on a prepaid card that would take 5-7 days. They will not refund back to bank. Make sure you get your bank to block Money Tool Box from further charges. I have spoken to two reps now from Money tool box and both times they just disappeared while explaining to me about the card. it is 29.95 back plus a 1.05. But again when it came time to validate who I was they disappeared.So I will call a third time. UGH!!!

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Comments

  • StephieRN
  • StephieRN SBID #d2d55bc717
  • Posted 05/18/2014
  • This is such BS! It looks like there is a surge of people complaining about this in the past couple days.... I hope their butts gets busted good.
    I also applied for a payday loan but NEVER would I have consented to a $30 fee, these are sneaky disgusting scam artists and I'm not going to waste my time with them pretending to mail me a refund "card". Will be at my bank today filing a fraud complaint, and if the bank can't get it blocked or refunded I will file whatever online fraud complaints I have to. I am FURIOUS
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  • Tawnyaeaston39
  • Tawnyaeaston39 SBID #08797e1a9a
  • Posted 05/18/2014
  • I will wait and see also. Like I said if I don't get what I was told I would get then my bank will take care of it. I also put a block on the account so that they can't access the account again and I told Money tTool that as well. My bank said that by Tuesday they will refund the money because I do have fraudulent protection they just can't do anything yet cause it is still processing. I wasn't happy either let me tell ya.
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  • Tawnyaeaston39
  • Tawnyaeaston39 SBID #08797e1a9a
  • Posted 06/05/2014
  • I have yet to receive my so called card and someone from money tool box sent me a message asking me for order numbers, phone numbers and any other relevant information. I said I have no order number because I never got one and didn't authorize any debit and that my bank has a block on their company. I noticed that a-lot of the complaints are in the resolution stage but I know nothing will come of it. I will just have to call my bank and let them know this was a scam ad since I am protected from fraudulent charges with my bank I will get my money back eventually. UGH
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Business Profile Summary

  • Money Tool Box logo

Company Statistics

  • Complaint Against Money Tool Box
  • Complaints Filed: 127
  • Reported Damages: $10,598.74
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