BenFranklin.com
Complaint 103667 Details
- Date Occurred: 04/02/2014
- Reported Damages: $70.84
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
April 2, 2012 - I made a purchase from Ben Franklin's online site thinking it was a reputable site because I have personally shopped in a Ben Franklin Craft store locally MANY times.
I immediately got an email back stating that my order was being processed. My credit card was charged immediately also. There was no mention of expected ship date. I emailed them 6 days after my purchase (Apr 8) to ask about my ship date.
After not hearing about a shipping date, I got suspicious and did a search for reviews about benfranklin.com. I discovered many many women just like me trusted the "Ben Franklin" name for crafts and made purchases - but never received any product or refund of their money.
So on Apr 8, I requested my transaction be canceled.
ON Apr 10th Kathy Lawton replied that it would be canceled - but did not explicitly state that my money would be refunded. I emailed again on again on Apr 10 - to ask if she would refund my money and to have to state that in her reply.
I emailed again on Apr 13 - to state that they had 7 days from my cancellation request to refund my money. That would be today Apr 17. I have not been refunded anything in my account.
Update: 04/18/2012
I actually received my product - very surprised, especially after I canceled on Apr 8 - maybe I emailed enough? I don't know.
- Megan SBID #4d4c923e09
- Posted 04/17/2014
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Company Statistics
- Complaint Against BenFranklin.com
- Complaints Filed: 76
- Reported Damages: $9,645.50
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