YourTripChart; YourTripPlanners
Complaint 102983 Details

I paid for two airline return tickets (Warsaw-Toronto-Montreal) from YourTripChart, received e-tickets from YourTripPlanners and later I learnt I am not on the passenger list... I have been obviously swidled...

Below is the email I received from them after booking in order to pay:
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Hello!

Our system shows that you've selected Bank Transfer as a payment method for your purchase. Please find the transfer instructions below. Once the transfer is complete, please confirm it online in the My Itineraries at www.yourtripchart.com, so that we can activate your tickets.

Our company can also provide tickets to you BEFORE we receive your payment. These tickets will be activated after your payment is confirmed. Please email us if you'd like to receive tickets copy before you submit your payment.

Beneficiary name: YT Agency, TripChart
Beneficiary address: Your Trip Chart Agency SA, 49 Mere Road, B23 7LL, Birmingham, UK
Bank: Barclays Bank
Bank address: 1 St. Philips Place Birmingham B3 2PT, United Kingdom
swift/BIC : BARCGB22
IBAN: GB04BARC20434733093980

Message to beneficiary: Order# 25314
Transfer amount: €942.2

IMPORTANT: Please confirm your payment in the My Itineraries section online, please make sure to provide information on your transfer: transaction confirmation number your financial institution gave you, payment date and amount. Your ticket will be provided to you within 3 hours after we receive the transfer confirmation from you.

Please note that failure to confirm your payment online, incorrect transaction confirmation data, and lack of information on the transfer might result in a delay of your eTicket creation of up to 24 hours.

Thank you!


Best regards,
Jan Timmer Tak
Sales Manager
YourTripChart +45-3698-0958 (Denmark)
+44 (0) 121-288-0516 (UK)
[email protected]



All services are solely provided by Danish Air Tickets Ltd. based in Copenhagen and Denmark and YT Agency UK, London, UK., based in London, UK. The flight information is being updated in real-time mode through GDS Galileo & Amadeus.
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