Spokeo.com
Complaint 100974 Details
- Date Occurred: 04/01/2014
- Reported Damages: $35.30
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I paid $35.30 on 3 September 2011 for service from Spokeo for a whole
year. Card ending **** paid to Spokeo.com in Pasadena, ca.
They are now saying that they have no record of this payment, although I got my bank to search for the payment as it shows as going through on the above date.
I cannot get results on the site and it says for me to subscribe to see more.
I have been with Spokeo for over a year and it's just now that they are saying that I'm not signed up when it's clear that I already paid.
- Anonymous SBID #58503bd998
- Posted 04/11/2014
Comments
- Spokeo SBID #626fa296e3
- Posted 10/04/2014
-
Dear Anonymous,
I apologize for the late response to your complaint, as it is just recently that we are able to issue responses regarding issues with our service. I apologize for the inconvenience this may have caused. Normally we are able to pull up accounts by using the last 4 digits of the card initially used to subscribe for service. If this problem has yet to be resolved in full, please feel free to email us at [email protected] with reference to this complaint in particular and we'd be more than happy to work with you personally to find an acceptable resolution. I apologize again for the delay and inconvenience.
Sincerely,
Spokeo -
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Spokeo.com Complaint 335041 for $20.00
-
They will not answer the phone due to a "company meeting" they seem to have every day so...
-
Anonymous
- Posted on 01/01/2015
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Spokeo.com
- Complaints Filed: 50
- Reported Damages: $3,804.20
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.