British Gold Refinery
Complaint 86685 Details

  • Date Occurred: 03/02/2014
  • Reported Damages: $925.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I used the gold calculator on the site for my 14k gold watch, valued by 'real' jeweller at £925. Their gold calculator said £560. When I sent my watch they offered me £214! I refused, now they won't return my watch until I pay them £50. They are breaching ASA regulations and a ruling made against them in Jan 2012 by misleading customers with their gold calculator and false advertising (saying they offer a FREE service with FREE postage).
They also lied that my gold is not 14k gold, but 13!!?
Trading standards, ASA informed.

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Business Profile Summary

  • British Gold Refinery logo

Company Statistics

  • Complaint Against British Gold Refinery
  • Complaints Filed: 29
  • Reported Damages: $15,968.96
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