Edreams
Complaint 84137 Details
- Date Occurred: 02/09/2014
- Reported Damages: $287.76
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
We booked some flights with them and they charged our credit card and at the same time gave the airline our credit card details so that they charged us again. They never paid the airline direct so we ended up paying twice!
Edreams promised a refund but did not deliver and we had to open up a dispute with our credit card company.
Also if you phone their customer service department it costs £1.53 per minute and they take ages to deal with you, so it is VERY EXPENSIVE.
- andreav SBID #099436037a
- Posted 03/07/2014
Comments
- MArthaA SBID #cefbd59200
- Posted 04/11/2014
- My friend recommended this site to me as I was looking for tickets from Madrid to Torino. I found a good deal and everything worked out just fine. I'm happy to learn that eDreams is also offering deals in the US. I will definately check their fares for my next trips. I've checked and the phone calls are for free in the US Thank Goodness!
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- Asma SBID #abfa83ae87
- Posted 04/18/2014
- I bought three tickets this week on E dreams - false advertising!!! Ticket Malaga to Paris advertised for 70 euros, when you purchase they add on 123 euros of flight change charges - has been like this for 3 weeks now. Also, they add on 17 euros of service charge, 10 euros of credit card fee, and 19 euros of baggage charge - THIS IS FALSE ADVERTISING. Then on top of that I have an e mail from Ryanair on one of the flights 3 days later saying that the Spanish Govt has increased airport taxes. As an accountant, I know that taxes dont get increased and applied within a week. This is false advertising. And nobody is doing anything to take any corrective action! Who do we turn to?
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Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against eDreams Online Travel Agency
- Complaints Filed: 10
- Reported Damages: $14,103.80
What is SBID?
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