WFC BPB CP WEB PAYMENT
Complaint 82088 Details

They charged us $196.87 last month and when I called them they couldn't tell me what it's for so I called my bank and they gave me a other number to call which was Wells Fargo again and they told me I would have to have my bank take care of it. Very frustrating, had to have my husband take off work to go to our bank and sign a paper after the charge went thru to get out money back and now they tried it agian this month. Once the charge goes thru the bank has a stop payment on this co. but I do not understand why they keep trying to take money from out acct. Guess we are going to have to close this account, which I was really hoping we would have to do. Very upsetting that Wells Fargo is the company that is taking the money but can't tell us who it's for. I WILL NEVER USE WELLS FARGO THE AREN'T TRUSTWORTHY!!!
I am sure they know but either are conspiring with the company trying to rip us off or it is them trying to rip us off!