DermaVeratrol
Complaint 78237 Details
- Date Occurred: 02/08/2014
- Reported Damages: $93.98
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered an anti-aging skincare product online. It was advertised as free; I only paid a shipping charge of $3.99. I ordered it on Feb 8, and the charge was posted on my credit card the next day. I never received the product. Two weeks later, a charge for $89.99 showed on my card. The 800 number went straight to voice mail, but I found an 877 number online, called that number, and cancelled the order since I never received the product. They verified that the product had indeed never shipped and reversed the charges, or so they said. I am watching my credit card to see if the charges are reversed. If they are not, I will have to dispute the charges - what a hassle!
- Anonymous SBID #cbf1e5b85d
- Posted 02/23/2014
Comments
- dermaveratrol SBID #c2a564435a
- Posted 02/27/2014
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Hello,
We apologized to you for the mixup, refunded your card, and are still sending you the product free of charge. Its to bad you still felt the need to file a complaint. We hope you enjoy our product for free. We did explain the accidental billing, you weren't scammed, you were refunded. Why damage a companies reputation when their was a mistake made and handled accordingly.
Thanks! -
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Company Statistics
- Complaint Against DermaVeratrol
- Complaints Filed: 31
- Reported Damages: $3,158.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.