Verizon.com
Complaint 74726 Details
- Date Occurred: 02/16/2014
- Reported Damages: $30.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I am eligible to upgrade my Droid X. On my upgrade page the following note appears:
"Upgrade at a discounted price plus $30 credit"
"You are eligible to upgrade with discounted pricing and receive additional loyalty discount."
The upgrade price with two year contract is $169.99.
With the additional $30 off that comes to $139.99.
I first was told the price of $139.99 is correct. Then I was told that no, the original retail price is $199.99 and with the thirty dollars off,my price is $169.99. When I asked about the additional $30 "loyal customer" discount I was told that I misunderstood. That $30.00 is what accounted for the $169.99 price. Did I misunderstand? I think it is deceptive advertising; or, possibly bait and switch. As a ten year plus Verizon Wireless customer I am pissed and disappointed.
$30 means a lot to me.
- alvmitchel SBID #89edf33837
- Posted 02/16/2014
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Company Statistics
- Complaint Against Verizon.com
- Complaints Filed: 76
- Reported Damages: $333,412.62
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