CanvasDiscount.com / BestCanvas.com
Complaint 71621 Details
- Date Occurred: 02/09/2014
- Reported Damages: $131.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Placed an order and have not rc'd anything even though it was promised by e-mail that I would get my order within 48 hours. Several e-mails have came back undeliverable. Finally spoke to an Amanda( probably a made up name) who claimed they ran out of all the sizes I ordered, how about that, but yet no one contacted me to relay that. Also, there was an unauthorized charge on my credit card for a international charge in which I didn't agree to. No where when ordering does it say you will be charged additional rates. I didn't see where I was ordering from a company out of the USA. I will be filling a formal complaint with the better business bureau and my credit card company. I seriously don't think I will receive any product that I wished to purchase after all what I read seems to be the exact same story I have witnessed first hand.
- pjmiller SBID #e1f2c85e18
- Posted 02/09/2014
Comments
- Rachel-Bestcanvas SBID #f9167b52a2
- Posted 08/16/2014
- Dear Customer, Thank you for your feedback. We sincerely apologize that you have had such an experience. We’re happy to announce that our canvas prints now come stretched on the frame. Ready to hang on your wall and at no extra cost to you. Your feedback on this topic has been heard loud and clear and we've been working around the clock to bring you this better customer experience - and still under our Best Price Guarantee. Please feel free to send me an email directly at [email protected] and I can see if there is a solution we work out for you. Thank you for your cooperation!
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Company Statistics
- Complaint Against CanvasDiscount.com
- Complaints Filed: 61
- Reported Damages: $5,542.72
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