Brookstones
Complaint 66337 Details

  • Date Occurred: 01/01/2013
  • Reported Damages: $350.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

During the holiday shopping season, Brookstones brought in sales people who worked on commission. The sales person up-sold me on a Parrot A.R. Drone touting it's video recording capabilities. Knowing full well that I was only buying the A.R. Drone for video, he then proceeded to open the box to show me the color of the body.

When I got it home, the A.R. Drone didn't nearly have the video capabilities that the salesman told me about. Having owned it for 2 days and flown it once, I took it back to Brookstones to return it. They would not accept the return because they said the box had been opened. When I told them the sales person misinformed me and had opened the box in store, they still would not honor my request.

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Business Profile Summary

  • Brookstones logo

Company Statistics

  • Complaint Against Brookstones
  • Complaints Filed: 1
  • Reported Damages: $350.00
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