LeanSpa
Complaint 5471 Details
- Date Occurred: 03/23/2013
- Reported Damages: $160.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The products, both the Cleanse and the Weight Control didn't seem to be working, so I returned them unopened with "Return to Sender" on the packages. Come to find out on the website when I didn't receive a refund that they do not process those kinds of returns. I have to have an "RMA" or Return Merchandise Authorization. I went online to try and get one. I have no clue what my Online ID # is, I never got one, so consequently I can't get an RMA online. So now I am calling them, forever on hold. I get a message on hold every once in awhile that if I want to cancel, press #4 to be directed to cancel. I did that. Nothing happened. Still on hold. Or I can go to the website to Customer Service and click on the Easy Cancel button. Did that. A "Not Found" site came up.
I still have two packages I am trying to send back, but have no way of sending them back or cancelling my subscription, but I keep getting charged. I'm up to $320.00 out of pocket now.
Comments
- valdete SBID #N/A
- Posted 07/19/2013
- I also signed to get a sample and the next day I saw a charge on my credit card twice $ 99.94 One for LeanSpa and another for Java Cafe. I tried contact them, but it is impossible, so I put a dispute on the charge, then I learned that when you click to receive the sample you are enrolled to receive one pound of java cafe each month for a charge of $ 99.94 each for 12 month. No cancellation and return accepted. When I got the 1st package I returned with receipt trough UPS. They alleged to my credit card that I kept the merchandise,. I send the tracking number with confirmation delivery and the name who received it. They still said they didn't get it. My credit card instructed me to ask UPS for copy of electronic signature, what I did, got it and sent it to credit card company that ended the dispute and put the money back on my account. I just was able to get my money back and stop them from charging me because I faith them trough my credit card company.
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
LeanSpa Complaint 331395 for $1,076.40
-
Anonymous
- Posted on 10/18/2014
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against LeanSpa
- Complaints Filed: 287
- Reported Damages: $74,269.57
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.