eBay
Complaint 5366 Details

  • Date Occurred: 05/13/2013
  • Reported Damages: $2.50
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Had bid on and won a Computer connection cable on May 13, 2011. Item was to be shipped in 15-20 days. Notified angelsupplier88 on June 17, 2011 that I had yet to receive item. angelsupplier88 stated "Thanks for your email.
As we all know that International shipping requires more complicated shipping procedures, such as both countries customs, transit stations etc., it will probably take longer time for your items to arrive at the final destination. Much Appreciate for your understanding on this uncontrollable matter.
In order to resolve the challenges you are facing, would you like to accept a replacement(Sending another item to you)?
It would be much appreciated if you don't leave us any negative/neutral feedback or open a dispute on eBay/PayPal since we have tried the best to assist you to resolve the challenges.
We sincerely look forwards to hearing from you soon and sorry for any inconvenience caused.
Yours faithfully,
- angelsupplier88"
I replied back "I will accept a replacement item. Will leave positive feedback once received. Thank you for your attention to this matter.".
On June 19, 2011, angelsupplier88 responded "Thank you for your kindly understanding. Sorry for the inconvenience taken to you.
The replacement will be sent within 48 hours, Usually it will take 10-25 days.Hope this time the package could arrives shortly and in good quality.please kindly wait and keep us informed once the item arrives.
If don't mind, please take your time and leave us a positive comment and four 5-star Detailed Seller Ratings to us, which are of vital importance to the growth of our small company.
We BEG that PLEASE DO NOT leave us 1, 2, 3 or 4-star Detailed Seller Ratings because they mean "you are NOT satisfied", equaling negative feedback. Like what we said before, if you are not satisfied in any regard, please contact us for solution.
Your support means everything to us .
Best regards, angelsupplier88"

On July 9th, I messaged angelsupplier88 to check on status and stated that I had yet to receive item.

I have yet to hear back and have not received a credit or replacement item. I decided to file a claim through ebay, only to find out that you only have 45days to file a claim. How convenient for angelsupplier88. Not only do I have no way to get my money or item, I am also unable to leave feedback, as that expires after 45days as well.

Being a new buyer on ebay, I'm thankful that this mistake has only cost me 2.50.

DO NOT BUY FROM angelsupplier88

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Business Profile Summary

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Company Statistics

  • Complaint Against eBay
  • Complaints Filed: 204
  • Reported Damages: $2,173,902.73
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