Rosenstein Credit Group
Complaint 355339 Details

  • Date Occurred: 11/10/2016
  • Reported Damages: $487.00
  • Location: 1290 Ocean AVE Suite#213, Santa Monica, CA 90401

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a call from Gloria Morin from Rosenstein Credit Group with at the time I thought the answers to my prayers. She told me I was approved for a $3,000.00 loan which I applied for through a lender finder website. I should have known this was a scam when she told me the interest rate would be 8% with my not so great credit score and no collateral. Then it started...The "lender" needed a down payment of $450.00 to release the loan. I barrowed the money right away. Then red flag number 2 showed up but I thought, "I wouldn't get scammed, that only happens in the movies, right?" I was wrong. They had me wire money via MoneyGram to the"lender" in Canada. Cost of the MoneyGram, $37.00. As soon as this went through, the "lender" said they needed another $450.00 sent the same way and I finally caught on that I was being scammed. I asked for my refund and now my "loan officer" will not take my calls because she doesn't handle refunds, the "Client Care" department does. I requested my refund and was told it would take 30 business days to get my money back. Then a couple of days later, someone from "Client Care" called to tell me he found a "lender" that would take me on as is but he was maxed out for the month. "Client Care" rep said he would call me on 11-30-16 to process the loan. I called them since no one contacting me on 11-30-16 and we were ready to go as soon as I paid the $250.00 Administration Fee. I laughed and asked for him to process my refund. Here I wait to see if this refund will ever come and I still haven't been able to payback my payday loan and my poor family couldn't eat for one week.

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Business Profile Summary

  • Rosenstein Credit Group logo

Company Statistics

  • Complaint Against Rosenstein Credit Group
  • Complaints Filed: 13
  • Reported Damages: $11,734.00
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