Rosenstein Credit Group
Complaint 355339 Details

I received a call from Gloria Morin from Rosenstein Credit Group with at the time I thought the answers to my prayers. She told me I was approved for a $3,000.00 loan which I applied for through a lender finder website. I should have known this was a scam when she told me the interest rate would be 8% with my not so great credit score and no collateral. Then it started...The "lender" needed a down payment of $450.00 to release the loan. I barrowed the money right away. Then red flag number 2 showed up but I thought, "I wouldn't get scammed, that only happens in the movies, right?" I was wrong. They had me wire money via MoneyGram to the"lender" in Canada. Cost of the MoneyGram, $37.00. As soon as this went through, the "lender" said they needed another $450.00 sent the same way and I finally caught on that I was being scammed. I asked for my refund and now my "loan officer" will not take my calls because she doesn't handle refunds, the "Client Care" department does. I requested my refund and was told it would take 30 business days to get my money back. Then a couple of days later, someone from "Client Care" called to tell me he found a "lender" that would take me on as is but he was maxed out for the month. "Client Care" rep said he would call me on 11-30-16 to process the loan. I called them since no one contacting me on 11-30-16 and we were ready to go as soon as I paid the $250.00 Administration Fee. I laughed and asked for him to process my refund. Here I wait to see if this refund will ever come and I still haven't been able to payback my payday loan and my poor family couldn't eat for one week.