Geeks Technical Support
Complaint 344674 Details
- Date Occurred: 09/29/2015
- Reported Damages: $349.99
- Username: Trish
- Email: [email protected]
- Location: Los Angeles
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have a Best Buy Geek Squad Protection Plan which I believed I called when my computer was hacked. The rep that answered the call, did, over period of hours, solve the problem and explained that the router card was encrypted to prevent further episodes. He sold me a lifetime protection plan for $349.99. When I got a charge on credit card later for Best Buy Geek Squad protection plan auto renewal, I called Best Buy to learn that there was no evidence of the 349.99 plan. I checked the bank statement to find the telephone number of Geeks Technical Support and phoned, asking for the documents pertinent to the protection plan. He sent me a poorly worded email telling me all the "details" of the subscription plan. I want to follow up but fear that their working on my computer allows them to further clandestine access and I'm at risk.
- Anonymous SBID #5a06fc4d75
- Posted 11/27/2015
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Company Statistics
- Complaint Against Geeks Technical Support
- Complaints Filed: 17
- Reported Damages: $3,897.90
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.