PCExperts247.net
Complaint 341189 Details

Total fraud, read my story, I hope that I will convince you not to use these people. These people should be in jail or at least the site taken down. I am going to write to the BBB and every antiscam site I can find. I was referred to this site by an ex-friend. I had paid $320 for a lifetime membership. This site uses Sophos and adware medic both of which are free. I thought I was subscribing to Sophos and I wound up with a group of people from India. They were never successful to help me. After a few times of frustrating calls because their American accent was so hard to understand I asked where am I calling. I was lied to and told I am calling South Carolina. Subsequently after a few more calls I was told by a tech I was calling India. The real or tremendous scam happened when I was called and told that the company was going out of business because they could not renew their license with Sophos and they wanted to return my money. I admit they following was a stupid thing I did. Because they work by remotely going onto my computer and move about the menus, I allowed them to remotely go into my credit cards and bank account thru western union to supposedly return part of my money. In my opinion what happened is that I rogue tech represented himself as being from the company. Instead of depositing money he attempted to withdraw money, $750 from one credit card and $600 from another credit card. He was not successful because the bank asked for confirmation. Then they tried to do the same thing through PayPal. I immediately froze and closed all my accounts and I was able to save any transfers. I read some of the scam/fraud reports before calling the company and asking for a manager. I asked the mgr. why so many complaints, of course I got the runaround as an explanation. DO NOT USE THIS COMPANY, THEY SHOULD BE CAUGHT FOR FRAUD. Now I am going to do fraud reports with my banks, etc. My new antivirus software has advised blocking this site. Learned a lesson too late.