Maskell Solutions Inc
Complaint 33909 Details

This company offered me a secured loan with a cash collateral about 1 month ago (about October 11, 2011). The amount to secure a $5,000.00 loan was $735.00. I told them initially, I didn't have that much money. One month later I contacted them and told them I was ready. They told me I needed to send the $735.00 via Western Union to a "Nadine Clarke in Ontario, Canada" and that it would cost me $60.00 to do so. When I told them I didn't have the extra $60.00, I was told that was ok, to reduce the amount of my collateral down payment to $635.00. I was hesitant..I sensed a red flag, but I was in dire need of the loan, so I did it. They said that once the money was confirmed and paperwork verified the money would be in my bank account within 2-4 hours. I called the rep I was dealing with, Amy Parker several times, and then she told me that because I didn't take the loan 1 month ago, there were insurance fees of $1,000.00 now needed. But she spoke with her manager and they would pay $500 and I had to pay the other $500 to get my loan. I told her no way..I didn't have it. She told me this was stated in the contract. I have read through that contract at least a dozen times now and there is NOTHING in there about insurance fees. I told her I wanted the $665.00 back into my bank account immediately, she said she "would try." I called her back and told her that I have reread the contract many times and again, I saw nothing about insurance fees. She told me that she was on another call and she would call me back to go over the contract. I haven't heard from them. Like a fool, I trusted this company. I am absolutely ruined now. I promised to pay bills and rent from that $5,000.00 loan and now cannot. I will be evicted and cannot pay bills. To say that I am devestated is an understatement! I am a very hard working single woman, who, like many others, have had a hard time financially. There is no way I can express how distraught I am. 45 years old and about to not have a place to live...at the start of the holiday season. Thanks alot Maskell Solutions Inc. You have crushed my spirit....and my bank account. I will do whatever it takes to bring this to light to anyone and everyone. I have also filed a complaint with the Los Angeles, CA BBB.