MacPalace
Complaint 334513 Details

I purchased a MacBook Pro Logic Board this past spring for my MBP in Asia. MacPalace sent the board which I took to Asia to the Apple repair center here. The Apple repair center tested the board twice and found it was faulty. I later read in other reviews this often happens with items from MacPalace. I sent the board back from Asia with business partners who sent it FedEx to MacPalace to be replaced. I contacted them over and over again by both email and phone. They finally said they would send a replacement to my friend who was returning to Asia in late August. All shipping information and details were sent to MacPalace a month before his departure. Nothing was sent, I called them, got the run around, they said they would issue a refund - no refund, no response. I finally submitted all the details and correspondence to Wells Fargo Credit Card Fraud control to force the refund. 'They are scam artist, unethical and should not be trusted under any circumstances. I wish I had read reviews about them before I ever started on this adventure.