DealFun.com
Complaint 33191 Details
- Date Occurred: 11/07/2013
- Reported Damages: $79.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought some bids thinking this would go towards my spending money but when I realised it was just to allow me to bid, I thought I would try my luck. I sat at my computer last night for over 2hours trying to buy a television but I as soon as I bid (I waited until there were only 2 seconds to go) and was beaten all the time. Is there someone that is just waiting for another sucker to bid before putting more time on the clock. I was certainly wasting my bids that I spent good money on. I am on a pension and can ill afford to waste money like this. Give me Ebay any time, at least you know when it is going to be timed out
- Denise SBID #20f50cc02c
- Posted 11/07/2013
Comments
- Chris SBID #50490a8e8f
- Posted 11/08/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
Firstly, we would like to assure you all our bidders are genuine and actual customers. The clock resets to 15 seconds if a new bid is placed in the last 15 seconds, similar to a traditional auction style of "Going once, going twice". This also allows all the bidders to get their bids in in time.
We are sorry you did not enjoy your experience with us. If you are still not happy, kindly email us at support[at]dealfun.com and we would be glad to help you out.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.