InterParcel
Complaint 329811 Details

  • Date Occurred: 09/03/2014
  • Reported Damages: $12.39
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The website is not very user friendly and somehow put my first line of address on the label. I edited the address and spoke to customer services on three separate occasions who advised me that the address would be corrected on the system. After about 7 failed deliveries the parcel is now showing as signed for by the delivery driver with a photo of some random address. Clearly the delivery driver didn't read the address ON THE PARCEL, and Interparcel failed to pass on any of my requests to correct the address on the system. They are utterly useless. My parcel is now missing, delivered to some random address and all requests for a refund are being denied as apparently my parcel is en route back to me.

All they do is apologise and refuse to refund despite a blatant failure to fulfil the contract I paid them for.

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Business Profile Summary

  • InterParcel logo

Company Statistics

  • Complaint Against InterParcel
  • Complaints Filed: 49
  • Reported Damages: $19,121.39
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