USA Supreme Technology Inc
Complaint 3245 Details

On Dec 10 2008 I was contacted by USA Supreme Technology Inc. of Phoenix AZ, to become 1 of 400 distributors for their company. The distributorship cost was $1243.00 -- this was to get me a customized website (it is a cookie cutter site, and my name, phone #, or address show no where on the site) and samples of the biometric car starter, computer mouse and USB device (this device has never worked)- the other items have never been out of the packaging, advertising post cards and unlimited training and support.

I originally said no - no less than 3 times- I also said I was on the do not call list-- they said I was on a list for looking for work from home so the "do not call list" did not apply to them or me.-
Every time I said "NO" I was transferred to someone higher up the "food" chain- Russel Jackson, Business Development Coach, and finally to the CEO, Phil Smith. They dropped the price of the distributorship from $5000 to $1243 and gave me their private cell phone #'s - I should call them if I had any concerns or questions- (surprise- when I tried to use those #'s in Jan of 2009 they were not operating phone #'s anymore)

- I was never told I had 3 days to change my mind- nor was I ever given a financial statement on the company much less a list of all the principals of the company or that they had a criminal history.

I was assured, that when I got back from my vacation that I was getting ready to leave on, that,- that trip would be paid off, just by putting up my website before leaving on my trip I would make $4 to $5000 by the time I got home- that's what the other distributors were making.-- Looking back I wonder how I could have been so stupid!

I returned from my trip on Dec 19 2008 and my distributor package was to be waiting for me at my house- it was not- on Dec 26 I got a call from Russel Jackson at USA asking what I thought of my kit- when I said I didn't get it he said he would get back to me- About and hour later I got a call from a Maureen- she was my business coach and let's do the training- when she was told I didn't have the materials she wanted to do the training any way- I was ill with bronchitis and a severe asthma flare and told her it was point less to do any training at this time- she hung up on me! About 3 hours later Russ Jackson called and said that there was a mix up about the sending of my kit and it was going out that day.

My health deteriorated and when USA contacted me on Dec 30, 2008 it was about an hour after my kit arrived- I didn't have the strength to look at it other than to open it and verify the items were inside- I did tell them I was very ill- Sean Powers- head of advertising- was offering me to be a part of a very profitable target market advertising- this campaign was making distributors $10000 to $15000 a month, it would exponentially increase my sales. Any money put into the campaign would be made back in months- a $15000 commitment would be paid off in 4 months or less- my credit card would be free and clear and then for the remaining 6 months of the campaign if I would put away $1000 a month for future TV advertising my distributorship would be set for life. I committed to what was to be 10000 cards to be sent out at 1000 cards per month starting in Feb 2009 ending in Dec 2009 for the price of $15000-

To date they say the have done 6000 cards -or so they say- I requested the mailing lists in Sept 2010 and was originally told I would get them, then I got a threatening e-mail and told they were done playing games with me and I would not be getting them- This e-mail came from Paul Dickenson - operations manager.

There was never any training done by USA instead they sent a very amateur c/d that was to answer all question a distributor was to have- as USA was too busy to answer questions that could be taken care of by referring to the distributor manual- (which at one time the phone # did not function- ) or watching the CD- What a joke.

My illness lasted 6 months - so I did not do due diligence about fighting for my rights with USA till June 2009.
When my son-in-law stepped in and started checking out USA on Feb 10,2009 he found that they were at best a scam company- he had me call my credit card company and request a charge back. On February 28 2009 I received the 1st of many e-mails from fellow scammed distributors- Billy Morris the 1st distributor I had contact with- began his nightmare with USA in November 2008- the story he wrote was a carbon copy of what I was going thru except he had invested even more money.

My credit card did do 2 arbitraments with USA and I was able to recover $1800 of the monies given for the target market advertising campaign. My family lawyer attempted to help with a 3rd arbitrament with the Chase Credit Card- stating that with the information I had given them that this was a case of fraud- but Chase ruled in the favor of USA in the end- I was told as long as the merchant responded to a complaint, the merchant wins- it doesn't matter what the case is. I paid my lawyer $800 to get know where!

Given that I did recover $1800, I did not expect them to do the full 10000 cards- but even so, they have only supposed done mailings in Feb 2009- April 2009- Sept 2009 and Nov 2009-(these last 2 mailings were done only after I called and complained that I wasn't making any money- they said they hadn't done any other mailings because of the credit card arbitraments but that now that that nonsense was over they would resume the mailings-)-- the 1st 4 supposed mailings, the cards I received (they supposedly were my proof they did a mailing) showed USA was supposedly trying to sell the finger print car starter--- When I complained in Sept of 2010 about the mailings not being completed- I then received "sample proof" of mailing post cards in Oct and Nov, those cards showed that USA appeared to change the target market program from selling product, to selling distributorships. Remember NO ACTUAL proof of mailing of mailing lists were ever provided even though I requested them both verbally and in writing.

I admit other than checking out their website I did not do due diligence checking this group of scam artists out. They are very good and very smooth at what they do. They are located in Phoenix AZ and now I find out they are really Prime Time Marketing Solutions out of Tempe AZ- this was not disclosed to me- nor was that many of the company principals have a criminal record, nor is the company registered with the state of AZ to tele-market-- ALL of this I have discovered after some major inconsistencies came to life. The State of WI- which is where I'm from, fined USA $350 for not being registered to tele-market in the state of WI when I lodged a complaint about USA Supreme Technology- big deal- no further help was offered to me by the State of Wisconsin.

I have asked for contact with a content distributor - as I have contact with 14 very unhappy distributors- Paul Dickenson told me that there was no one that wanted to go on record at this time- that was Sept 19,2010- besides all testimonials are false any way- he also proceeded to tell me this was never sold to me as a job opportunity- it was and is only a speculative venture, he also said that they never ever talk about money, that would be illegal- what a joke. Just ask the 14 other distributors I have contact with- or the other persons that have posted about this company on scam sites- I have also talked to several individuals that have been approached by USA, who were smart enough to check scam sites and found my posts and those of others! USA continues to tell new prospective distributors about the big $'s being made, that this is a great job opportunity and selling their target market advertising.

USA has an answer for everything-- old phone lines that's why calls go unanswered or returned, not enough staff to handle all the sales calls, products on back order, it's new technology and is slow to catch on.

After they made the sale to me, and the same with the other distributors I have contact with, USA has never -ever- called to contact any of us- any contact we have with them we must initiate.

The Arizona FBI office did respond to my complaint and the said while their quick check of USA Supreme Technology showed that they were doing a Bernie Madoff type scam- that the FBI only deals with million and billion $ cases- and as long as USA only takes people for hundreds and thousands of $'s there was nothing they could do- except say that USA was going out to dinner on my dollar and I was just out the money I invested.- They also gave me several options of where to file a complaint, which I did - but no help from any of them either!

USA continues to scam individuals, most of us 50 or older looking to build or support our retirement funds - Is there no way to stop this bunch of crooks?
I have been labeled a trouble maker and have no contact with USA anymore yet my website continues to run and supposedly I am a distributor in good standing!