Leanslim Cleanse/Leanslim Ultra (Fulfillment Centre)
Complaint 32168 Details

  • Date Occurred: 10/26/2013
  • Reported Damages: $179.90
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the Free Trial of Lean Slim Ultra and Lean Slim Cleanse - and I was billed (as expected) with two payments of £3.13 on the 12th October - the date of the order and their acknowledgement e.mail.
I then received an e.mail dated 14th October to say that the order had been dispatched and to allow 5 - 10 days for this to arrive. This duly arrived the week beginning the 21st October (I think it was actually on the 22nd October).
On the 26th October - they took two payments of £56.61 ($89.95) from my account - this was a maximum of five days after I had received the trial order but exactly 14 days from my order.
In my correspondence with them I understand they take the 14 days of the trial period from the day you order the "free trial" and you have to cancel within that 14 days - regardless whether you have even received the product. If you do manage to cancel - you are still charged and then they offer to refund the money - if you send the product back "Unopened" - hmmmm . . difficult for a free trial then. You can send back opened product but will be charged a $15 "re-stocking" fee. So how you get a free trial out of this beggars belief!!

I imagine most people cannot be bothered to queue and send the product back and they manage to keep the money -

IT IS A SCAM AND FRAUD

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Business Profile Summary

  • Leanslim/Cleanse logo

Company Statistics

  • Complaint Against Leanslim/Cleanse
  • Complaints Filed: 9
  • Reported Damages: $1,535.03
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