Omni-Tech Support
Complaint 315453 Details
- Date Occurred: 02/22/2014
- Reported Damages: $260.00
- Username: Rosa Hilbert
- Email: [email protected]
- Location: United States
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
saw a message on toolbar: Norton identity crashed.
fix-it message referred me to omnitech.
onmitech said that information in my computer noted over 1,000 infected files.
Onmitech offered to fix the errors for a charge that I could not afford but reduced it to $120 because I am on fixed income.
they took $60 from my credit card and said that the balance of $60 would be taken at end of march.
I was advised by a friend later that this was a scam and I should not have paid onmitech money because there is never a charge for any repairs involving my Norton-antivirus program.
It costed me another $200 to get my computer cleaned up and working.
i am not computer literate, I do not use my computer on a regular basis and am not familiar with the techniques used in scams or hacking accounts. When i realized what happened I notified my credit card company and my IT person will do whatever necessary to help me recover my money. Shame on You.
- Anonymous SBID #3ac14e568c
- Posted 04/07/2014
Comments
- OmniTech SBID #ca4e88cd40
- Posted 05/27/2014
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In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or is a competitor trying to cast doubt on us. We invite this person to provide some actual details like, date of supposedly contacting us, the customer ID he/she was given, or his/her email address, so that we can investigate further into this particular case and resolve it, if it is real. On this alleged situation we are unable to comment on anything.
Generally, our technician runs a free diagnosis (3rd party respected & recognized PC health check up) on the customer’s computer to uncover the root of the problem as the initial troubleshooting step. Some issues are obvious, such as help being needed in setting up a home network, but in others, the diagnosis may uncover registry errors or malicious software. We might have checked the customer’s computer and it showed some system errors, broken registry entries and polymorphic viruses. The price of our service & issue resolution may vary according to the complexity of the issue. Our process is very transparent and the customer can watch every steps performed by our technician. We use respected & standard remote access tool (LogMeIn) and the remote access is 100% secured. We treat our customers fairly and with dignity and respect. We always value their business and we take great steps to do our work properly and to address their concerns.
If the customer’s issue wasn’t fixed, then he/she would have got his/her money back instantly as per our Terms & Conditions, which our customers must agree to before we commence work. Our service, price and policy are unmatchable by others and it works out for everyone. We provide quality, affordable technical support (we are a global company), and always try to provide the best services to our customers. That’s why we have earned and maintained an A+ rating from the Better Business Bureau. -
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Company Statistics
- Complaint Against Omni-Tech Support
- Complaints Filed: 95
- Reported Damages: $2,055,433.64
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.