Lucille Roberts, 338 Central Avenue Jersey City, NJ 07307
Complaint 31107 Details

Hi,

This is regarding fraud exercise happening with us.

My wife has just come to USA for some days and she wanted to join ”Lucille Roberts” for 1 month. So we went to 338 Central Avenue Jersey City, NJ 07307 branch for this. Your executive Steffany told my wife that she can join us only for 1 month and there is no annual membership.

She took $40 in cash for it and gave no receipt. Now we have come to know that she enrolled my wife in 2 years membership and we need to pay cancellation fee for termination membership in 1 month.

This is real cheating with us. She gave us false information and now expecting us to pay for cancelling membership. My wife joined your GYM on Oct-18-2011 and wanted to continue GYM only till Nov-17-2011 because she is leaving to India on Nov-25-2011.

Please take a immediate action on this or else I will report a fraud case.

Details:
Name: Neha Shroff
Membership No: 310H89470
Cell No: (Personal Info Removed)

My Details:
Shakti Shroff
Cell No: (Personal Info Removed)