iTok Protection Virus for Computer
Complaint 30367 Details

I WROTE TO YOU AWHILE AGO I NEVER HEARD FROM YOU ABOUT MY CLAIM. I SIGNED UP WITH ITOK BECAUSE I HAD A BUG ON MY COMPUTER & THE SALESMAN TOLD ME IT WOULD COST ME $ 149- TO CLEAN IT UP & THEN HE SAID I SHOULD TAKE OTHER INS. TO TAKE CARE OF OTHER PROBLEMS WITCH COST ME ANOTHER $ 20- A MONTH. I ASKED HIM IF I DON,T LIKE YOUR SERVICE CAN I QUIT ANYTIME & HE SAID YES & I WOULD GET A PRO RATED MONEY BACK. THE NEXT COUPLE OF DAYS I HAD MORE PROBLEMS & I CALLED THEIR TECH SUPPORT & HE TOLD ME THERE WILL BE A CHARGE TO FIX IT & I GOT VERY MAD & HE SAID NO CHARGE THIS TIME BUT THE NEXT TIME THERE WILL BE A CHARGE. I GOT SO MAD & CALLED THEIR CUSTOMER SERVICE TO CANCEL & SHE TOLD ME I GET NOTHING BACK AT ALL & THEN SHE TRIED TO SELL ME MORE INS. I TOLD HER WHAT HER SALESMAN TOLD ME THAT FOR $ 320- FOR THE YEAR IT WOULD TAKE CARE OF EVERYTHING & I CAN GET MY MONEY BACK PRO RATED. IF THIS ISN,T A SCAM OR FRAUD WHAT WOULD YOU CALL IT? PLEASE HELP ME THANK YOU.