MaxLend
Complaint 300766 Details

  • Date Occurred: 01/17/2014
  • Reported Damages: $500.02
  • Location: Belize

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I called earlier in the week to make a payment arrengement to pay down my loan. The total amount that should have been deducted was $300.02. They deducted that amount from my account plus the full amount of the original loan which was $500.02. I've been calling all morning long and their toll-free number has been busy. Pissed!!!!

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Comments

  • nan
  • nan SBID #d52d6636f1
  • Posted 01/17/2014
  • This also happened to me today. They were supposed to take out $117.50 and they did and also the entire loan amount of $292.50. You cannot get through to them, the phone is off the hook and my bank, PNC, will not do anything about it.
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  • Monique
  • Monique SBID #bbc91600f6
  • Posted 01/17/2014
  • Ok. If anyone else is having the same problem. I finally made it through to them Here is what you need to do in order to get your money back:

    Get a copy of your bank statement with the debit and any over drafts related to this mishap. FAX A COPY of them to: 1-855-558-1460. Include your Loan # and your name of course. You may even want to include your email address and/or telephone number. If you need to call them, use 1-877-943-6784 (Collections Department).

    Good luck to us all that they will refund our monies back ASAP!
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  • Michy
  • Michy SBID #5bf4971f34
  • Posted 01/17/2014
  • They did this to me as well today, not only did they withdraw my remaining balance they also withdrew the incorrect amount of there was supposed to withdraw today, so I am just going to dispute it with my bank even if it takes a few days to get it back, and they will get nothing.
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  • nan
  • nan SBID #d52d6636f1
  • Posted 01/17/2014
  • My bank said there is nothing they can do until it comes out of pending. And only then can I dispute it and it can take up to 10 days to get money back.
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  • Bronx
  • Bronx SBID #923bf02ffb
  • Posted 01/17/2014
  • Oh by the way i just called the collections number and they warm transfered me to customer service and they helped me right away. Called the bank with me on the line.
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  • nan
  • nan SBID #d52d6636f1
  • Posted 01/19/2014
  • I finally got through today, and they asked for my debit card info and my money was returned into my account in about an hour. If your bank won't do that, they said it would be ACH'd into account no later than Wednesday, they are returning the money. Thank you God.
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Business Profile Summary

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Company Statistics

  • Complaint Against MaxLend
  • Complaints Filed: 81
  • Reported Damages: $67,164.84
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