MaxLend
Complaint 348866 Details

I applied for a payday loan in Dec 2015 online. I immediately received a phone call from a gentleman advising that I was conditionally approved for the payday loan but we would have to call my bank on a 3 way call before they could give the final approval. I was not comfortable with them calling my bank and getting info from Wells Fargo, so I hung up the phone before my bank could answer. Based on the information received by the agent at Maxlend without them verifying my bank info I would not get the loan. I was very surprised to find out that Maxlend had deposited $900 in my account. I did not realize they had deposited the funds until 30 days later when they automatically debited my account for $505 and they continued to take out that amount for 3 months to the tune of $1515. I called my bank explained the situation and they reversed the charges and credited my account back. I called Maxlend and they said they would look into it, since then I have gotten numerous phone calls from a very rude young man named Marcus. He has the nerve to treat me like I did something wrong when in fact it was Maxlend. They record all conversations so they know they are at fault. I am contacting various agencies to find out what recourse I have against these unscrupulous people. Do NOT do business with these criminals.