COMPLAINT FILED UNDER:: HEALTH AND FITNESS PRODUCTS / RASPBERRY KETONE FRESH
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Raspberry Ketone Fresh
Complaint 283154 Details

  • Date Occurred: 10/27/2013
  • Reported Damages: $242.00
  • Location: Facebook
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Raspberry Ketone Fresh Complaint / User Submitted Image #283154

I seen the advert on Facebook, filled through with the online payment as it told me it would be free apart from postage (total of £4.50) and then took £150.00 from my account!!!

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Comments

  • JO
  • JO SBID #2da0bde377
  • Posted 11/01/2013
  • I also fell prey to this scam,£153 taken from my account when all I thought was p&p. Ive recieved the product but no rebate form or any way of contacting them. If anybody can help with an email address I would be very grateful. Feel so stupid!!!!!
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  • Zoe
  • Zoe SBID #e92ca41df3
  • Posted 11/04/2013
  • I have also fell for this and had £160.14 deducted from my bank account. The bank couldn't dispute it as it is a pending payment and not showing on my statement. I couldn't get through to the company by phone or they never responded to my emails.
    This is the message I received from them via Facebook when threatening to take the matter further, so we shall see. Hope this helps:

    Zoë Ellis
    I have reported your company along with My story, pictures of your website, screenshots of emails to authorities
    31 minutes ago

    Raspberry Ketone Fresh
    Hi Zoe, thanks for the information. I was able to pull up your account and see that the order shipped today 11/4/13. I'm so sorry there was serious confusion about what was ordered, and I apologize for the inconveniences and frustrations this has caused you. We have a couple of options to resolve this. I can issue you a full refund, you can return the products to us, and your account will be closed. Or, if you'd prefer, I can issue you a 50% refund now and you'd be welcome to keep the products coming to you without having to return them. You should be receiving 5 bottles, and that would be plenty to begin experiencing significant results. Please let us know either way, and again, so sorry for the confusion. Thanks Zoe.
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  • Sarah
  • Sarah SBID #dc4fae7004
  • Posted 11/05/2013
  • Hi Zoe.. What fb page did u send your message to? As when I search fb for raspberry ketone quite a few pages come up and I can't be 100% sure what one I use as it was on my timeline as an ad yesterday when I gone back through its no longer there
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  • Tara
  • Tara SBID #32f08d4a66
  • Posted 11/16/2013
  • Does anyone have a contact number that they answer too? And what is the Facebook page that I can write to them for a refund? I unfortunately got scammed into it & got £155 taken out of my account
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Business Profile Summary

  • Raspberry Ketone Fresh logo

Company Statistics

  • Complaint Against Raspberry Ketone Fresh
  • Complaints Filed: 36
  • Reported Damages: $6,525.25
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