Raspberry Ketone Fresh
Complaint 282283 Details

  • Date Occurred: 10/21/2013
  • Reported Damages: $87.47
  • Location: Unknown
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the free trial (in which you just pay the shipping) and no where does it say that once you do this they sign you up for monthly repeat subscriptions but thats what they do. Because I didn't return the product within 10 days they charged my this $87.47. When I called my bank to say my card was being scammed I was informed I was set up with reoccurring payments going to the same company.This is when I called them and after a few unsuccessful attempts FINALLY got through to a lady who explained the 10 days and monthly subscription. I explained to her I didn't want the product then because I wasn't given sufficient time to try it before being charged and I do not want to be on a subscription. She informed me that they cannot refund me because that was just how the trial worked but offered me a 50% refund ($43.27) that would be a lifetime discount. I accepted it (better to get some back then none) and then told her to cancel my subscription. I am going to call back to make sure she actually did so because I don't want to get wrapped up in anything. I cancelled my credit card to avoid any money theft that I didn't authorize so either way they won't get another penny out of me. If it weren't for everyones complaints on here I may not have acted in time to get any money back or know to cancel a subscription I never signed up for so thank you to those who posted and warned me.

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Comments

  • Heleri
  • Heleri SBID #26bc807f63
  • Posted 10/25/2013
  • Well, the company responded to my email, after a week or so, giving me the link for the rebate. will have to wait and see. they also said there's no need to send the products back and there was no subscription anyways. my bank has been informed and my account traced.
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  • Jenna
  • Jenna SBID #e779b80c7d
  • Posted 10/29/2013
  • I'm stuck in the same situation I was offered a free trial this morning all I had to pay was £4.99 for 90days worth if tablets. I later the same day checked my account and realised they had taken £153!
    The bank says they can't do anything for a couple of weeks. I finally managed to talk to someone at raspberry ketone fresh and they have said they'll give me a refund but are now not answering my emails. The problem is this company has so many other names and phone numbers that don't work. It's a horrible scam!
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  • jo
  • jo SBID #de5c91da1d
  • Posted 10/31/2013
  • I too have fallen fowl of this.
    I ordered 90 days free trial, paying £4.94 postage only. nowhere on the site does it state any other monies will be taken. I've been charged £153. Bank informed and complaint logged. I've tried ringing the number on the bottle 08009098002 and it says email response only [email protected] and they will respond within 24 hours NOT! I've contacted other Raspberry Ketone companies and my details are not listed with them. I will keep sending emails and trying to trace them down.
    Good luck to all who has been silly like me :(
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Business Profile Summary

  • Raspberry Ketone Fresh logo

Company Statistics

  • Complaint Against Raspberry Ketone Fresh
  • Complaints Filed: 36
  • Reported Damages: $6,525.25
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