Omni-Tech Support
Complaint 282057 Details
- Date Occurred: 10/18/2013
- Reported Damages: $1,000.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have contacted this company regarding the problem I have had with the Internet Explorer browser, assuming that this was due to the Win 8 performance. The " manager", I communicated with, told to me that he will connect me with the technician, that I will not be charged for diagnostic and if repair will be required,the technician will tell me the cost of the service and it will be up to me to accept or refuse the service. In order to provide diagnostic the company required to download special software in order for technician to remotely control my computer. Ufter several minutes of this "diagnostic" I asked technician ( Technician 29) to stop the diagnostic and to a unload from my computer. After the " diagnostic" the computer was damaged, data lost and the computer's operating system required to reset it to default stage. I contacted manager again and was told that the Tecnician 29 does not exist, and he (manager) does not know anything about our previous communication with him. I truly believe that this company is fraud and must be removed from the business and compensate the damages associated with their behavior.
- Anonymous SBID #71b16384b7
- Posted 10/22/2013
Comments
- OmniTech SBID #ca4e88cd40
- Posted 11/30/2013
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In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or is a competitor trying to cast doubt on us. We invite this person to provide some actual details like, date of supposedly contacting us, the customer ID he/she was given, or his/her email address, so that we can investigate further into this particular case and resolve it, if it is real. On this alleged situation we are unable to comment on anything.
We are fee-based online technical support organization. Our service fees are clearly posted on our website. The customer misunderstood our process. We need remote access in order to fix any kind of software issues on the customer's computer.
We provide quality, affordable technical support and always try to provide the best services to our customers. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our trustworthy service at any point of time. -
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Company Statistics
- Complaint Against Omni-Tech Support
- Complaints Filed: 95
- Reported Damages: $2,055,433.64
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.