Hertz
Complaint 277911 Details
- Date Occurred: 09/18/2013
- Reported Damages: $245.00
- Location: 4006 W. Plano Parkway, Plano, TX 75093
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I totaled my car so State farm sent me to Hertz to rent a car until everything was settled. Hertz told me NOT to fill the gas tank up before I brought the rental back because the gas was covered under my insurance policy (a lie) THEN they charged me a fortune to refill the tank.
They also told me that i didn't need to hold on to my rental receipt when I turned it in so they took my receipt book. NOW I have no proof of how much the rental was inthe first place!!
Hertz ended up charging State Farm $345 and they charged my debit card $245 for a 16 day rental which was only supposed to cost $19.95 a day. I am 74 years old on a fixed income and since I only noticed the charge to my bank account 5 days after turning in the rental I now have multiple overdrafts on my account and will have to ask my son for financial help. HOW could a reputable car rental place like this do this to me??
- Frank SBID #ddfa9c5c29
- Posted 10/01/2013
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Company Statistics
- Complaint Against Hertz
- Complaints Filed: 12
- Reported Damages: $4,098.89
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