Chegg Education
Complaint 272193 Details
- Date Occurred: 09/01/2013
- Reported Damages: $200.00
- Location: Santa Clara, CA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Don't ever sign up for CHEGG.Com.
Don't use their homework help (eventhough they advertise it as free trial).
Never order anything from them.
They charged me $99.99 annually for two years for the service I have NEVER USED.
I had very hard time to talk to the customer service, and they didn't refund the full amount. They said that they can only give me $20. It is only 10% of what they charged me for two years.
I have never used the service. BUT the customer representative told me it is 100% my fault that I didn't cancel the account two years ago,
AND GUESS WHAT
I couldn't even cancel the account online through their website.
(THEIR SYSTEM KEEP SHOWS THE SYSTEM ERROR WHENEVER I TRIED TO CANCEL THE ACCOUNT.
They don't even list a phone number on their website for a customer service!
and IT is really hard to contact them and cancel the account.
Their website is an internet SCAM and FRAUD!!
- Jo SBID #7f082887b7
- Posted 09/05/2013
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Company Statistics
- Complaint Against Chegg Education
- Complaints Filed: 2
- Reported Damages: $266.00
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