PrivPro/Spokeo
Complaint 271908 Details

  • Date Occurred: 09/01/2013
  • Reported Damages: $14.95
  • Location: Unknown

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for a free trial for Spokeo and then cancelled. A few weeks later I saw a charge from my bank account for 14.95 that I never knowingly authorized from Privpro. I researched "Privpro" on the internet and found this site and information to contact Spokeo about this problem. I did so and have received absolutely no contact from them. This is not acceptable.

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Comments

  • Spokeo
  • Spokeo SBID #61ac4419a5
  • Posted 09/04/2013
  • Dear Derek,

    I apologize that you have not been able to get in touch with us.

    I can confirm that the recurring charge you see in the amount $14.95 is for a service offered by Identity Protection. Identity Protection is an identity theft protection provider and offers 30-day free trials. You may have activated their services through their promotion on our website.

    Kindly email us at [email protected] with reference to this complaint and our support team will be happy to help you resolve the issue.

    Sincerely,
    Spokeo
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Business Profile Summary

  • Spokeo.com logo

Company Statistics

  • Complaint Against Spokeo.com
  • Complaints Filed: 50
  • Reported Damages: $3,804.20
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.