Omni-Tech Support
Complaint 271414 Details
- Date Occurred: 08/24/2013
- Reported Damages: $1,199.94
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was having trouble logging into Yahoo and a window pooped up on my screen and froze my computer advising that my pc had a virus. The only thing I was able to do was click on the x at the top corner. After clicking on the x, I was automatically directed to a sales person. She scanned my pc. The sales rep pressured me into signing some kind of contract in which I pay 199.99 for 6 months. In the end they were not able to fix the issue and I had to take it to Best Buy to get repaired.
Do not trust Omni -Tech
- Anonymous SBID #b9364b2d10
- Posted 09/02/2013
Comments
- OmniTech SBID #ca4e88cd40
- Posted 09/09/2013
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This supposed customer is confused or is incorrect. There is no way, we cause a pop-up to occur on anyone’s computer. In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person somehow was actually our customer in the first place and was confused as to how he/she reached us. We invite this person to provide some more details like, date of supposedly contacting us, the customer ID he was given, or his/her email address, so that we can investigate further into this particular case and resolve it. On this alleged situation we are unable to comment anything, other than the fact that the amount claimed as “damage”, $1,199.94 is either ridiculous or a typo.
We are a fee-based solution to our customer’s needs and it is clearly mentioned on our website. We offer annual and half-yearly System Assurance plans, which offer great value including unlimited tech support. If a customer doesn’t want a subscription plan, they can elect to purchase, one-time fix or single-issue support, which are very affordably priced. However, one-time fix price always depends on the complexity of the issue, as the necessary time to fix different issues can vary widely.
We do not force anyone to sign up for our services. If the customer’s issue was not fixed then he would have got his money back instantly as per our T&C. We provide quality, affordable technical support, and always try to provide the best services to our customers. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time.
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Company Statistics
- Complaint Against Omni-Tech Support
- Complaints Filed: 95
- Reported Damages: $2,055,433.64
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.