Spokeo.com
Complaint 267900 Details
- Date Occurred: 06/15/2013
- Reported Damages: $29.90
- Location: Pasadina, CA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Used Spokeo.com personal search services. Gave them a credit card number which automatically signed me up for recurring monthly charges. Went back and suspended recurring charges the next day. Not trusting that this would end the recurring I called the credit card company and asked for a new card and different number.
They did not make any further charges to the account but they passed on the credit info to another company called PrivPro, also located in Pasadina. I began getting $14.95 monthly charges from PrivPro for credit card security services (of all things).
I called them and they promised me a refund of $29.90 for which I an still waiting.
Two lessons:
First. Be sure and look for hidden checked boxes when dealing with any internet company that gets your credit card information.
Second. Don't think that reporting a lost or stolen card will prevent recurring company charges from following you to your new credit card number.
I let it slip by me the first month but that was my fault and I thought that a new credit card number would insulate me from fraudulent charges. It won't happen again.
- Anonymous SBID #91aa3998d8
- Posted 08/18/2013
Comments
- Spokeo SBID #61ac4419a5
- Posted 08/19/2013
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Dear Anonymous,
I can confirm that the charges you see in the amount $29.90 are for a service offered by Identity Protection. Identity Protection is an identity theft protection provider and offers 30-day free trials. You may have activated their services through their promotion on our website. Kindly email us at [email protected] with reference to this complaint and our support team will be happy to help you confirm your refund from them.
Sincerely,
Spokeo -
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Company Statistics
- Complaint Against Spokeo.com
- Complaints Filed: 50
- Reported Damages: $3,804.20
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.