TravelZoo
Complaint 267200 Details

  • Date Occurred: 08/15/2013
  • Reported Damages: $128.00
  • Location: London
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I booked a hotel voucher for ones nights accommodation in the Cotswolds.My husband fell over this morning and has been taken to hospital with a suspected fractured wrist.I called travelzoo to let them know we could not go to the hotel due to the circumstances.I was told there is no refund and I wasn't even offered another voucher to maybe use at a later date when my husband is better.
I think this is very poor customer service as we have to cancel due to a genuine medical reason.I will certainly not purchase any more deals through this company!

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Business Profile Summary

  • TravelZoo logo

Company Statistics

  • Complaint Against TravelZoo
  • Complaints Filed: 3
  • Reported Damages: $484.00
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