Equinox Day&Night Serum
Complaint 261132 Details

In March I ordered something and after submitting my payment, I was given the option to selet a bonus gift of my choice. I received a package with my gift. Tried it and did not like it. The next month I got another package. I thought maybe their mailing dept duplicated the bonus of night and day serum. Next month the same thing. Today, when the fourth package arrived I found your website when going to their website for the first time. Of course, their rep told me I should have read their policy on their website that says that I can only return within 14 days. By the way, there is a $20 restocking fee. Which they are charging me before they refund my money on today's package. I have 3 unopened packages and I will not stand for this scam.