Complaint 260772 Details

  • Date Occurred: 07/09/2013
  • Reported Damages: $3,000.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I list my vacation rentals on vrbo.com, where my account has been phished twice through NO fault of mine. My potential clients have lost money, so now I am giving them rentals for half the price to help them out. Vrbo takes no responsibility, and while I have tried for several days to fix the problem, they do not answer the phone, leaving clients on hold for half an hour in some cases. Now they have taken my 3 listings off the website, so I am losing business every day that this goes on. While they say that their service and support are 24/7, the Security Dept only works a regular work day. Is that actually customer support?

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Business Profile Summary

  • VRBO logo

Company Statistics

  • Complaint Against VRBO
  • Complaints Filed: 7
  • Reported Damages: $22,065.00
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.