Collagenta
Complaint 259118 Details

  • Date Occurred: 05/01/2013
  • Reported Damages: $12.00
  • Location: Cardiff. £12.00 was postage to return product to Egypt.
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the free sample for £4.99 Postage and packaging. Order arrived. Thought is was strange to receive a 'sample' that was obviously the full sized product so I did not use it. There was no literature with the product either which got me very suspicious. Within two weeks of receipt of sample, they took out £97.82 from my bank. Phoned bank. They stopped any further payments immediately. I emailed Collagenta many times requesting they forward to me return address as I had not tried the sample and wanted a full refund. They eventually gave in and I had to return it to Egypt. I got a full refund from Collagenta. Bank sent me new bank card. Phew !!!!

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Business Profile Summary

  • Collagenta logo

Company Statistics

  • Complaint Against Collagenta
  • Complaints Filed: 204
  • Reported Damages: $53,727.33
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