Home Perfect
Complaint 24441 Details
- Date Occurred: 10/05/2013
- Reported Damages: $466.20
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased and prepaid via HomePerfect website for 2 corner pedestal sinks. The sinks arrived, 1 damaged and no pedestals for either sinks. I contacted the company and they indicated that the pedestal was not sold as part of the 'pedestal sink'. Together, the HomePerfect sale rep and I went to Home Perfect website; cut and paste the product number from my prepaid invoice; the picture and product description clearly include the pedestals. Christy concurred, but indicated in fact that the pedestals were not included; irregardless of what was on the website. Christy Landry did offer to sell me the pedestals that I had already prepaid for an additional $126.00. What a scam! Oh...also, she indicated I could return the items for a 25% restocking fee plus shipping from CA to NY. Christy Landry was the sales rep and also indicated she was the manager. She would not let me talk to anyone else and said that there was not a manager above her and that the returns department was a no customer contact area.
- Anonymous SBID #4f412d2229
- Posted 10/05/2013
Comments
- ChristyLandry SBID #a524f9b79a
- Posted 12/22/2013
- Hello, This is not the case that was resolved. We did pick up the incorrect merchandise based off a website error. I did advise that we weren't able to ship you the pedestals free of charge, and that the sale price was the $126.00. I apologize for our website error but we did do everything in our power to make it right as quickly as possible.
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Company Statistics
- Complaint Against Home Perfect
- Complaints Filed: 3
- Reported Damages: $1,486.69
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