TrialPay
Complaint 217326 Details
- Date Occurred: 02/25/2013
- Reported Damages: $125.00
- Location: TrialPay location unknown, My bank location:Indiana
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I noticed there was a charge of $3.00 listed on my checking account. I did not authorize this charge!
Then there was another charge to at least 1 of 6 Credit cards I have accounts with in the amount of $30.00 which inturn also caused me 1 over-limit and 2 late fees, of which I am not happy! Total loss on credit card =$122.00, Total loss on my bank card (so far =$3.00.)
I have not checked all my credit cards to see if TrialPay has charged anymore fees to the other 5 I have accounts with as of yet. I hope not...as I am attempting to pay these cards down, not have eroneous fraudulent debits being added to them to make my balances higher than they were!
- JC SBID #f6ce3de085
- Posted 03/06/2013
Comments
- TrialPaySupport SBID #0a51e0164e
- Posted 03/07/2013
-
Dear JC,
Thank you for bringing this matter to our attention, and let me first apologize for the inconvenience that you have experienced.
Given the information you have provided it appears that the charge on your account is due to a Coupons.com 1-Year Subscription. The initial charge is $30 and their monthly fee is $3.00. TrialPay processes payments for Coupons.com, which is why we show up on the credit card line item.
Please contact our payments support team directly by visiting our payment support site: http://www.trialpay.com/credit-card-charges/ and filling in the above information online. With this information, we can look at your card activity within our system and help answer any questions regarding your transactions.
Once again, I sincerely apologize for the matter, please don't hesitate to contact us if you have any additional questions or concerns.
Regards,
TrialPay Customer Support -
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Company Statistics
- Complaint Against TrialPay
- Complaints Filed: 93
- Reported Damages: $7,647.86
What is SBID?
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