Royal Holiday Club
Complaint 217239 Details

  • Date Occurred: 03/09/2014
  • Reported Damages: $4,000.00
  • Location: Bahamas Wyndhas Hotel
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

we went on vacation and was confront by one of Royal holiday representative.Who gave us a long speech presentation 30 years of travel and how good it is.We were got into it and sign the contract come to know it was a scam.

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Comments

  • Gino
  • Gino SBID #80d6dfea47
  • Posted 05/19/2013
  • Here's my complaint against Royal Holiday Club's deceptive, fraudulent, and predatory sales practices.

    I wpould like help in taking steps to cancel my contract with Royal Holiday. The money I've wasted in payments is a secondary concern, but I would like to recover any of it I can. I would also like o do my part in closing down this unethical company once and for all.

    Over the past two years I have been obliged to pay some $7,300 to Royal Holiday but received no net benefit, as I explain below.

    My wife and I were scammed with a deceptive high-pressure sale at the Wyndham in Nassau in March 2011. Having second thoughts, we attempted to cancel the contract prior to the closing of the five-day window in which cancellations were permitted by law, but a sales representative persuaded us to remain on the timeshare plan with the offer of extra points--which disappeared completely by the time we needed them.

    Two years after signing I finally managed to get a booking that coincided somewhat with my travel plans. This after numerous phone calls to attempt to get bookings we could use, and after making costly payments to Royal Holiday and receiving evasive explanations from company representatives on the phone. Indeed, my wife and I have spent hours and hours on the phone listening to company representatives give long and convoluted "explanations" of policies. At our last call on May 17, 2013, we sought an explanation of the system by which we could know how many points we needed to transfer to affiliate RCI to get a desired accommodation, but no one could or would explain how. Agents sent our call and query to other departments, whose representatives subjected us to other long and complicated run-arounds. And it turned out that the point transfer and combination of weeks, which I had to do blindly without knowing how many points were needed for my desired accommodation, would cost an additional $260. The charges keep on coming one on of the other.
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Business Profile Summary

  • Royal Holiday Club logo

Company Statistics

  • Complaint Against Royal Holiday Club
  • Complaints Filed: 13
  • Reported Damages: $110,183.82
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