Sears
Complaint 216815 Details

Placed a order though sears , I was ask if I wanted to take a survey for a free necklace with a charge of 5.99 for shipping and handling . Took the survey and that was it . I received a necklace which was a piece of junk . Then I received 2 more pieces of jewelry ,which I didn't understand . I called sears they do surveys but only offer a discount coupon . I then tried to call the company that was on the package that I received the jewelry in the number is not a working number. I emailed them heard nothing back and then found charges that total 196.00 on my debit card the bank can,t take it off because its not a credit card and when you pull up their web sight it tells you that you have just so many days to send this necklace back or they will charge you 98.00 and then start sending you more jewelry at 49.00 each and I have had to cancel my debit card and get a new one that is the only the back could stop anymore charges . I don,t know how I will ever get my money back. Sears has no idea how they did this other than a popup but I never left their sight or saw anything that I was agreeing to do this. Just a warning to everyone out there about this scam .