Spokeo.com
Complaint 212564 Details
- Date Occurred: 01/29/2013
- Reported Damages: $23.70
- Location: california
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for this service, and the service did not provide the information they advertised they could get. They also signed me into somekind of protection for my credit cards, idenity theft which they did not provide.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 23.70
- WJD651 SBID #0f4c767273
- Posted 02/19/2013
Comments
- Spokeo SBID #626fa296e3
- Posted 02/28/2013
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Dear WJD651,
I'm sorry to hear that our service did not meet your expectations. Spokeo showcases the power of information aggregation, as the data is gathered from a multitude of different sources, such as social networks, public records, phone listings, marketing surveys and more. We also organize the information so that it makes sense for you, as a user. However, machine aggregation has its limits. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. We are only as good as our sources, and our engineers are working hard on new algorithms to improve our data accuracy. I do apologize again for the inconvenience.
I believe you are also referring to Identity Protection. Identity Protection is an identity theft protection provider, and offers 30-day free trials through a promotion on our website. Since many customers tend to mistake us for them, I have forwarded your email to the Identity Protection Service Center. A team member will be in touch with you via email. If you have any questions about their services, please feel free to clarify with them.
If you would kindly email us at [email protected] with your account information and mention of this advertisement, our staff would be more than happy to help resolve the issue.
Sincerely,
Spokeo -
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Company Statistics
- Complaint Against Spokeo.com
- Complaints Filed: 50
- Reported Damages: $3,804.20
What is SBID?
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