Optima Cigs
Complaint 211284 Details

  • Date Occurred: 02/14/2013
  • Reported Damages: $116.93
  • Location: Tamarac, Florida

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My parents have always hated the fact that I have smoked for many years, so they're always sending me information about ways to quit. My dad sends me this website on Optima Cigs about how it only costs $4.95 in shipping and handling, & they send you the starter kit for FREE. Well, I read into it & thought it was a good idea, I didn't see any catches according to their website, & decided to order the product. Everything went as planned, they only charged me the $4.95 & I got everything as needed. I figured that I wouldn't have any more issues, because if I wanted to order more products, that would be my charges to deal with. However, my troubles began when I decided to order more cartridges. This ecig has really been helping me with quitting & they had 3 different order options on their website for cartridges. I did all of my business through them on their website, & there was NOTHING that said that I would have to get a 30 day supply NO MATTER WHAT!!! When I ordered my 10 cartridges, I figured that I was just getting billed for that ($39.95 + tax & S/H), so I figured that maybe I'd be charged $45-50 roughly. Then I was charged $116.95 for an order that I didn't even want, I recommended this product to other friends because it was helping me out, but now this company "left a bad taste in my mouth," & I WILL NEVER DEAL WITH THEM AGAIN!!!!

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 116.93

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Business Profile Summary

  • Optima Cigs logo

Company Statistics

  • Complaint Against Optima Cigs
  • Complaints Filed: 76
  • Reported Damages: $9,210.53
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