DVDMoose.com
Complaint 210231 Details

  • Date Occurred: 12/07/2014
  • Reported Damages: $123.00
  • Location: Don't know
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the complete Bonanza series from this company. When it didn't arrive in 3 weeks I sent a letter to their support email. I was told that I was not allowing enough time. Their site clearly states 2-4 weeks. At 5 weeks I sent another email. They said they'd look into it. At 6 weeks another email at which time they promised to find out what happened. At 2 months I sent an email stating I wanted my money back at which time they sent back an email stating they had found it in the Customs dept (I could have sworn thay stated they were a Canadian company on their website), paid the $18 duty & I would receive it in 3-5 business days. So today two weeks later I go on ready to blast them & demand my money back & POOF! They're gone.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 123.00

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Business Profile Summary

  • DVDMoose.com logo

Company Statistics

  • Complaint Against DVDMoose.com
  • Complaints Filed: 109
  • Reported Damages: $18,547.10
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