Sunrise PC Support.com/ Kaspersky.com
Complaint 204978 Details

I have been having a problem where someone has been hacking into my computer on a weekly basis. I explain this to both of the companies and reasuure that can solve this problem by changing my IP number and installing Security Tool. They took off the 167 Threats and they change my IP number, and the CLAIM there install Security Tool to prevent the hacking. I still had this after they did this more than one. I get getting a message on my PC stating there are intruder. This company charge me $249.99 for all of this service. I can't even afford all the money so right now I'm opaying them every two week until I finish [paying them. My orginal amount I was suppose to pay is $129.00. This is a scam. I went to this website:ehow.com and it stated that Security Tool is a rogue anti-spyware program that launches frictitious securityalerts in effort to scare you into purchasing the "Full Version" of SecurityTool. Security tool may slow down your computer, reduce your available system memory and change your system settings. This program is useless.This is what the website stated. This company deceieved me and trick me believing that Security Tool will prevent the hackers. This is a lie. I need some of this money refund back to me. This company is charging me $249.99 for this service.I also had 167 Threats detected. The company remove all these threats that were on my PC.