Louis Vuitton Singapore
Complaint 199818 Details

  • Date Occurred: 01/01/2013
  • Reported Damages: $291.28
  • Location: NO ADDRESS ON WEBSITE EXCEPT EMAIL ADDRESS
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The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have recently make 2 purchases of Women Handbags of which one bearing Model Type Louis Vuitton Monogram Canva Artsy GM M40259 Brown Handbag, I have emailed Merchant informing them that due to my shoulder injury, the handbag handle is very hard and I find it unsuitable to carry it. Under their Éxchange Policy' consumer is allowed to make an exchange with 7 days of receiving the goods provided giving valid reason.
It seems they are not honouring their Ëxchange Policy" but in turn become rude and accuse me of being dishonest. As a consumer I find it's unfair what is the clause for in no doubt they did send me the bag I ordered. I just want an amicable resolution i.e. to change the bag and not asking for refund. Please help!

  • Seeking Resolution: Other
  • To Exchange for another Bag

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Business Profile Summary

  • Louis Vuitton logo

Company Statistics

  • Complaint Against Louis Vuitton
  • Complaints Filed: 12
  • Reported Damages: $43,598.38
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